電話をかける

■問合せの電話をかけるケース
A: ABC corporation, may I help you?
B: Yes, please. This is Ichiro Suzuki from Orix bluewave.
Could I speak to someone who deal with research?
/I would like to speak to someone about your research report, please.
/I’m calling for information about your product released last week. Who would be the best person for me to speak with?
/I would appreciate any information about sales of your product in Asia. Could I speak to someone who deals with this matter?

■特定の人につないでもらうケース
A: Good corporation, good morning.
B: Good morning. This is Mr.Yamada from Kintetsu Buffs calling for Mr.Nagashima.
/May I speak to Mr.Nagashima, please?
/Could you put me through to Mr.Nagashima, please?
/Could I have extension 123, please?
/Extension 123, please?
A: One moment, please. I’ll put you through to Mr.Nagashima.

※相手の部署などが分からないときに調べてもらう言い方
A: Do you know which department he is in?
B: Could you look it up for me?

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